Celeste Brown

CELESTINE​  BROWN  7903 Orion Cir Unit H348,  LaureL, MD, 20724 C: 410-905-0152,  H: 240-3604517  email: ​ ceecee ​ 3234@gmail.com  SUMMARY Dispatch Operations Specialist, help ensure orders are fulfilled on time and to each customer's  satisfaction by directing the workflow of and providing support to our field technicians. facilitate  communications between field technicians and the customer service team so everyone is aware of all work orders and any changes that may arise. Call customers directly to provide appointment details and other pertinent scheduling information. HIGHLIGHTS routing rearranging field traffic workflow phone provisioning typing customer service running of different reports ACCOMPLISHMENTS    Exceeded corporate target for customer satisfaction on a everyday basis.. EXPERIENCE 09/1998 to CurrentWORKFLOW OPERATOR COMCAST CABLE ​ - BALTIMORE , MD A COMMUNICATION BASE FOR THE TECHS IN THE FIELD EDUCATION 1993High School Diploma​ : ​  ​ DATA ENTRY WOODLAWN HIGH SCHOOL ​ -   BALTIMORE , MD, UNITED STATES DATA ENTRY COSMETOLOGY SCHOOL WEDDING PLANNER 

  • ID#: 120571
  • Location: Laurel, MD , 20724

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