Surgical Scheduler, Medical Receptionist, Administrative Assistant
9642 CANTERBURY RIDING, LAUREL, MD
20723, HOME 301-317-5873, SAH.1974@YAHOO.COM
Medical Assistant graduated from
Sanz College in Washington, D.C. Gained experience in Medical Office Assistant
and obtained skills using various types of healthcare computer software. Also,
acquired over six years of Medical Billing experience. More than 10 years of experience in
Appointment Scheduling in different Specialties such as Ear, Nose, and Throat,
Internal Medicine, Family Practice and OB/GYN. Hardworking, high responsible
with the work, high capacity of teamwork and strong commitment with the safety
procedures. Effective and positive team player known for contributing effective
creative solutions as well as computer technical ability. Productive work under
pressure and highly motivated. Excellent customer service skills and
Microsoft Suites 2007
11-12 to 05-13 Credentialing Specialist, Aerotek, Magellan Health Services
Reviewed provider files for appropriate
documentation required for the credentialing process.
Produced a tracking sheet for all providers for
Prepared and mailing out letters regarding
providers credentialing status.
Collected and maintained files in relation to
credentialing of network providers, including application, contracts, current
physician licenses, DEA licenses, malpractice insurance board.
Maintained and updated database to track
applications within the credentialing process.
Handled and processed an average of 50 outbound
and inbound phone calls daily regarding provider follow-up and document
Communicated with providers and field associates
regarding credentialing status and information.
Consistently exceeded productivity and audit
05-06 to 10-12 Medical Office Assistant III, Washington Hospital Center, ENT
high volume inbound & outbound calls in a call center setting ,responding
to patient emails, answering patients questions and concerns, educating the
patient on the practice and the physicians, and performed data entry and other
duties as assigned.
Scheduled and confirmed
patient diagnostic appointments, surgeries, or medical consultations.
Greeted patients, ascertain
purpose of visit, and direct those to appropriate staff.
Operated office equipment,
such as voice mail messaging systems, fax, copier, and scanner and use other
software application. Collect co-pays, check patients in and out for their
Verified insurance and obtain
authorizations. Entered facility billing charges.
Interviewed patients to
complete documents, case histories, and forms.
Received and routed messages
or documents, such as laboratory results, to appropriate physician.
Transmitted correspondence or
medical records by mail, e-mail, or fax.
Maintained electronic medical
records, trained staff on new healthcare programs.
01-06 to 05-06 Medical Receptionist/ Medical Assistant, NRI Healthcare, MD
Regional Cancer Care
Took patients vital signs; provided excellent customer
service to cancer patients and their family.
Scheduled appointments/Answered telephones
Venipuncture and Injection
Explained treatment plans to patients and family members
based on physicians recommendations.
Checked patients in and out for their office visit,
Mailed consultant letters to referring physician
Obtained referrals and authorizations for treatments
02-02 to 01-06 Medical
Receptionist/Assistant, Dr. Richard Feldman, Internal Medicine
Recorded patients' medical
history, vital statistics, or information such as test results in medical
records. Performed vision, PFT, hearing,
EKG, and bone mass testing
Authorize drug refills and
provide prescription information to pharmacies. .
Explained treatment procedures,
medications, diets, and physicians' instructions to patients.
Assist physicians with
examines, performed such tasks as giving injections or
Collect blood and other
Collect co-pays and checked
patients in and out for their office visit.
08-00 to 01-02 Medical Receptionist/ Assistant, Potomac
Physicians, Family Practice
Ordered medical supplies; write referrals, venipuncture, and
Performed EKG’S and PFT
Scheduled Appointments, Answered telephones
Assist physicians with exams and procedures
Collect co-pays and check patients in and out for their
06-11 to Present
Penn Foster College, Medical Billing and Coding
01-05 to 08-09
PG Community College, Nuclear Medicine
02-97 to 03-98
Sanz College, Graduated , Awarded Certificate for Medical Assistance
08-89 to 06-92
Paul Laurence Dunbar High School, Diploma awarded