Surgical Scheduler, Medical Receptionist, Administrative Assistant


20723, HOME 301-317-5873, SAH.1974@YAHOO.COM




Medical Assistant graduated from
Sanz College in Washington, D.C. Gained experience in Medical Office Assistant
and obtained skills using various types of healthcare computer software. Also,
acquired over six years of Medical Billing experience.  More than 10 years of experience in
Appointment Scheduling in different Specialties such as Ear, Nose, and Throat,
Internal Medicine, Family Practice and OB/GYN. Hardworking, high responsible
with the work, high capacity of teamwork and strong commitment with the safety
procedures. Effective and positive team player known for contributing effective
creative solutions as well as computer technical ability. Productive work under
pressure and highly motivated. Excellent customer service skills and
interpersonal skills.



  • Microsoft Suites 2007 

  • Centricity EMR 

  • Centricity IDX 

  • Almaga 




11-12 to 05-13 Credentialing Specialist, Aerotek, Magellan Health Services

  • Reviewed provider files for appropriate
    documentation required for the credentialing process.

  • Produced a tracking sheet for all providers for
    tracking purposes.

    • Prepared and mailing out letters regarding
      providers credentialing status.

    • Collected and maintained files in relation to
      credentialing of network providers, including application, contracts, current
      physician licenses, DEA licenses, malpractice insurance board.

    • Maintained and updated database to track
      applications within the credentialing process.

    • Handled and processed an average of 50 outbound
      and inbound phone calls daily regarding provider follow-up and document

    • Communicated with providers and field associates
      regarding credentialing status and information.

    • Consistently exceeded productivity and audit


05-06 to 10-12 Medical Office Assistant III, Washington Hospital Center, ENT

  • Handled
    high volume inbound & outbound calls in a call center setting ,responding
    to patient emails, answering patients questions and concerns, educating the
    patient on the practice and the physicians, and performed data entry and other
    duties as assigned. 

    • Scheduled and confirmed
      patient diagnostic appointments, surgeries, or medical consultations.

    • Greeted patients, ascertain
      purpose of visit, and direct those to appropriate staff.

    • Operated office equipment,
      such as voice mail messaging systems, fax, copier, and scanner and use other
      software application. Collect co-pays, check patients in and out for their

    • Verified insurance and obtain
      authorizations. Entered facility billing charges.

    • Interviewed patients to
      complete documents, case histories, and forms.

    • Received and routed messages
      or documents, such as laboratory results, to appropriate physician.

    • Transmitted correspondence or
      medical records by mail, e-mail, or fax.

    • Maintained electronic medical
      records, trained staff on new healthcare programs.





01-06 to 05-06 Medical Receptionist/ Medical Assistant, NRI Healthcare, MD
Regional Cancer Care

  • Took patients vital signs; provided excellent customer
    service to cancer patients and their family.

  • Scheduled appointments/Answered telephones

  • Venipuncture and Injection

  • Explained treatment plans to patients and family members
    based on physicians recommendations.

  • Checked patients in and out for their office visit,
    collect co-pays

  • Mailed consultant letters to referring physician

  • Obtained referrals and authorizations for treatments


02-02 to 01-06   Medical
Dr. Richard Feldman, Internal Medicine

  • Recorded patients' medical
    history, vital statistics, or information such as test results in medical
    records.  Performed vision, PFT, hearing,
    EKG, and bone mass testing

  • Authorize drug refills and
    provide prescription information to pharmacies. .

  • Explained treatment procedures,
    medications, diets, and physicians' instructions to patients.

  • Assist physicians with
    examines,   performed such tasks as giving injections or
    removing sutures.

  • Collect blood and other
    laboratory specimens.

  • Collect co-pays and checked
    patients in and out for their office visit.


08-00 to 01-02 Medical Receptionist/ Assistant, Potomac
Physicians, Family Practice

  • Ordered medical supplies;   write referrals, venipuncture, and

  • Performed EKG’S and PFT

  • Scheduled Appointments, Answered telephones

  • Assist physicians with exams and procedures

  • Collect co-pays and check patients in and out for their
    office visit.





  • 06-11 to Present  
    Penn Foster College, Medical Billing and Coding

  • 01-05 to 08-09     
    PG Community College, Nuclear Medicine

  • 02-97 to 03-98     
    Sanz College, Graduated , Awarded Certificate for Medical Assistance

  • 08-89 to 06-92     
    Paul Laurence Dunbar High School, Diploma awarded 


  • ID#: 74782
  • Location: Laurel, MD , 20723

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