Receptionist, mail clerk, customer service, front desk agent
More than 9 years of successful customer service experience.A team player, acknowledged as "Total Quality Customer Service Professional."Working knowledge of MS Office and MS-based Operating System.Dedicated and technically skilled customer service professional with a versatile administrative support skill set developed through experience as an assistant manager, hostess, and material support.
ExperienceAugust 2012-Present Eaton Corporation Beltsville, MDPacker· Ensure parts are correctly packed in a timely manner and applicable specifications.· Ensure parts are pressure tested per applicable specification.· Ensure parts are properly marked using a ETCH marking machine.· Operate measurement devices, labeling, oven /sealing machines.· Participated in lean and 5S+ activities, as required.· Fold boxes and place product in boxes for shipment.· Bag and assemble parts in the clean room.· I am a shipper where I ship to various vendors; International, oversees and local areas.· knowledgeable MFG/PRO software .· Able to perform basic setup and identify materials types, lot numbers and quantity required· Knowledge in router sign-off procedures.· Worked in different areas of the factory.· Perform other related duties as assigned.· Computer knowledge: good at commanding word, fax ,scan and emailMarch 2009 - January 2012 McKesson Corporation Landover, MDMaterial Handler· Examined contents and compared with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment· Corresponded with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications· Packed, labeled, and processed materials for shipping, using a computerized data systemJune 2007 - April 2009 Omni Shoreham Hotel Washington, DCHostess· Ensured all guests were greeted and seated in a friendly and courteous manner using appropriate procedures in accordance with Omni Standards· Assisted managers in the opening and closing of the restaurant· Inspected and monitored dining and serving areas to ensure cleanliness and proper setupEducation Bladensburg High School Received H.S Diploma June 2004 Lambertine Electronics Recieved Cert.of Office Comp. Skills Train. October 2010
References Available upon request